Keeping pets in their own home helps:

• Decrease the anxiety they go through when you are away.

• Can give one-on-one attention and care.

• Reduce the risk of illness/ injury.

• No traveling stress for you and your pet.

• Preserve daily routines, including feeding and exercise, for your pet.

Pet Sitters are a great alternative to Kennels. Using a Pet Sitter is great for owners of multiple pet homes and you get the added bonus of someone watching over your home while you are away.

We proudly serve Winter Garden, Windermere and Horizon West, as well as some of the surrounding areas. You can find out more on our Service Area Page.

Yes, but I do have a team of highly qualified and trusted team members, as well. They are bonded and insured under me and will provide the best care for your pet. You can Meet Our Team on this page.

I will assign myself and one assistant to your family, in case I am not available. My assistant will come with me on our “Meet and Greet” or at a later time. 

We offer a wide range of customizable services from Dog Walks to Overnight Stays to meet the needs of your pet. Our motto is “Caring for ALL Creatures GREAT and small!”.  During our visits/stays you will get text/email updates, along with photos/videos. Please check our Service Page for more information. If you have a particular request, please free to Contact Us.

We do NOT provide this service. The only time we will take a pet into our home is if the home is unsafe (i.e no electricity for an extended period or structural damage.).

Yes, this is a service we happily provide and offer. House Sitting services can include bringing in the mail, garbage, and newspaper, as well as checking utilities, plants, and systems. This service can be customized to meet your needs.

Please see our Testimonials, Google, or our Facebook Page for reviews.  We will happily provide personal references from our clients upon request.

At The Savvy Sitter, we strive to provide high-quality, personalized care for every pet we serve. In order to best meet the needs of all our clients, we operate on 2-hour arrival windows. This industry-common practice allows us the flexibility to accommodate variables such as traffic, weather, emergencies and the unique needs of each pet throughout the day.

Our visits typically last 15 to 30 minutes, depending on the services requested and your pet’s individual routine. We’re happy to accommodate specific timing needs such as feedings, let-outs, or medical care—just let us know in your Time To Pet profile or during your onboarding.

Below is a general guide to our daily visit windows:

• Morning Rounds: 7:00 AM – 10:00 AM

• Afternoon Rounds: 10:30 AM – 2:30 PM

• Evening Rounds: 4:00 PM – 8:00 PM

The Savvy Sitter’s policy for visits are as follows:

• Canines must be visited no less than three times per day with one to two 30-minute visits required if the owner is gone for the 24 hours . Overall, the policy prioritizes the physical and mental needs of the dogs, promoting a happier and healthier environment for them while they are away from their owners.
• Felines and other pets must be visited once per day.
• This frequency is essential for the mental and physical health of the animal. The Savvy Sitter may choose to refuse service to any Client who does not meet these minimum requirements, either through the services of The Savvy Sitter or through other third parties, such as family members, neighbors, or other Pet Sitter(s). Please note that if third-party visits are used, The Savvy Sitter, Pet Sitting and Dog Walking, LLC will not be held responsible for any damages, injuries or may refuse services.

A Meet and Greet is an essential part of our pet care process. It allows your pet and their sitter to meet face-to-face with you present, helping your pet recognize us as a trusted friend rather than a stranger entering their home. This also gives you an opportunity to ask questions about our company, services, and experience while ensuring we understand your pet’s unique routine and needs.

Please note:
If we have not seen or provided services for your pet within the last 6 months or more, a refresher Meet and Greet may be required before new services can be scheduled. This helps re-establish familiarity, reduce anxiety for your pet, and ensure safety and comfort for everyone involved.

This also applies to established clients who are introducing a new pet to our care. A Meet and Greet is required to properly meet your new pet, learn their individual needs, and ensure they are comfortable with us entering their home and providing services.

Our goal is always to provide stress-free, loving care for your pet—and maintaining that bond is key to their happiness and well-being.

Yes, we do not schedule services or hold dates until a Meet and Greet has been completed and all required paperwork has been submitted. You can download our paperwork here:
🔗 https://thesavvysitter.org/blog/pet-parent-checklist

Please Note:
If we have not seen or provided services for your pet within the last 6 months or more, or if you are an existing client introducing a new pet, a refresher Meet and Greet will be required before new services can be scheduled. This helps re-establish familiarity, reduce anxiety, and ensure safety and comfort for your pet and sitter.

Our priority is always to provide stress-free, loving care—and creating a positive, trusting bond with your pet is the first step in that process.

. You can download our Paperwork here: https://thesavvysitter.org/blog/pet-parent-checklist

Payment must be available on the first day or before services take place hand, particularly for Overnight Stays.

• Cash
• Check payable to “The Savvy Sitter, Pet Sitter and Dog Walking, LLC”.
• Quickbooks Online Invoice
• Zelle
• Venmo

This is a question we get asked a lot. This Blog Post will help you out: Tipping in the Pet Service Industry

Because we are 100% dedicated to you when you make a reservation and will turn away other reservations, our cancellation policy for our services is as follows:

• More than 2 Weeks’ Notice: Full Refund
• 7-14 Days’ Notice: 75% Refund
• 3-6 Days’ Notice: 50% Refund
• Less Than 3 Days Notices: No Refund

Reservations for Services that fall on or around Major Holiday(s) will not be refunded or credited.

If you choose to cancel services or return home for a Hurricane, credits will be applied and will be valid for the 3 months.

At The Savvy Sitter, the safety of your pets and our team is our top priority, especially during hurricane season. If you choose to cancel services or return home for the storm, credits will be applied and will be valid for the 3 months. Here’s what you need to know about our policies regarding severe weather:

1. Monitoring Weather Conditions:

• • We keep a close watch on official weather updates from trusted sources (National Weather Service, local authorities) to make informed decisions about the safety of our services.

2. Service Adjustments or Cancellations:

• Before the Storm: If a hurricane is forecasted and evacuation or shelter-in-place orders are issued, we will notify clients in advance to discuss necessary adjustments and be in touch with your emergency contacts listed in Time to Pet and the Hurricane Paperwork on https://thesavvysitter.org/time-to-pet, who will over see your pet(s) care, if we are unable to.
• During the Storm: We will suspend services once a hurricane warning is in effect, Orange County Public Schools is canceled, and/or a Curfew is set in place for Orange County. Your pet’s safety is crucial, and we will prioritize communication with you to ensure they are cared for.
• After the Storm: Services will resume as soon as it is safe for our team to travel and/or the curfew is lifted. We will keep clients informed about the timeline for resuming normal operations.

3. Emergency Plans for Your Pets:

• We will follow instructions based on Hurricane Plan Section and listed on the Time to Pet Paperwork. https://thesavvysitter.org/time-to-pet

4. Care for Pets During the Storm:

• If we are providing pet care leading up to the storm. Please ensure you have a plan in place for extended care if needed with your Emergency contact and the Hurricane Kit is prepared for use

We do our best to be available for last-minute requests, but please be aware that we are booked usually several weeks and sometimes months in advance. Please feel free to contact us to check our availability as we may be able to assist with last-minute requests and services. Please note there are additional fees that will able for changes in scheduled visits and/or last-minute requests for service.